I love to shop online, it’s convenient, entertaining, and offers so many choices. And while I love ‘free shipping’, there really is no such thing. Somebody must pay USPS, UPS, or FedEx to delivery, and the only way for us to cover the cost of free shipping would be to inflate product pricing.
At Kramer at market, this would mean either raising pricing across the board to both market and online customers or raising pricing only to our online customers. It does not seem fair for our market customers to help pay shipping for online customers, for they pay with their time and gas money to shop at market. And, raising pricing across the board to online shoppers is a balancing act of covering cost from one customer to another. Since carriers charges a minimum shipping charge that must be covered on small orders, large order customers pay more to cover the shipping cost of small order customers. Hmm, that doesn’t seem fair either.
So, the fairest solution I see for customers is for online customers to pay their individual shipping cost for time and gas saved from the convenience of shopping online. This way there is no inflated guess work product pricing of a buddy system for shipping charges.
Please know, we do not inflate shipping charges with added service charges. Shipping charges are calculated by weight based on the current rate of the carrier.
We look forward to your orders and having you as a customer, online or in-person.